I didn’t want to translate anything regarding this issue. But since this particular one has item giveaway involved which people still interested in the game could be interested in, here it is.
Just as we mentioned in our previous statement, additional inspection and internal discussion has taken place and therefore we’re here to give everyone an additional notice.
1. Sanctions regarding players suspected of abuse
As we mentioned in our initial statement, there were circumstantial evidences however it took us some time to prepare ground to impose punitive measures.
We tried to impose sanctions soon as possible after we received reports from our players, but we couldn’t because it wasn’t possible to confirm that an abuse has taken place based only on player reports we received at the time.
Also, we would like to apologize again for sanctions against abuse that took place on 6/5, which was only based on some player reports and data that only spanned over short period of time. This resulted in some users being removed or wrongly included in the sanction list.
After our initial statement, we looked through the reports we received and data from across wider period of time, including data regarding 2019 1st El Championship and confirmed that there were multiple records of abuse. Therefore, we are planning to impose following punitive measures.
[Sanctions against abusive users for 2019 El Championship + Arena]
1. Limit of Gameplay
1) Date : 2019 6 12
2) Target : Accounts that obtained unjust RP through abnormal PvP gameplay, or has shared accounts.
Server | Character Name | Server | Character Name | |
가이아 | H*** | 솔레스 | 상**** | |
솔레스 | 답**** | 솔레스 | 최** | |
솔레스 | 맹**** | 솔레스 | 호*** | |
솔레스 | 메** | 솔레스 | 아*** | |
솔레스 | 쁘*** | 솔레스 | 절*** | |
솔레스 | 아* | 솔레스 | 해*** | |
솔레스 | 압**** | 솔레스 | * | |
솔레스 | 와** | 솔레스 | 유* | |
솔레스 | 하*** | 솔레스 | 마**** | |
솔레스 | 흑***** | 솔레스 | 베**** | |
솔레스 | 밀***** |
3) Measures Taken :
– According to Management Policy 5.1.1 and 5.2.1, above players are forbidden from game use for 90 days. Removed from target list for prize money and deprived of right to enter 2019 Global El Championship and preliminaries.
* For a quick announcement, above are initial targets for sanctions and we’ll inform you of additional targets once they are found through continuous inspection.
2. Suspicion regarding personal contact between certain player and game manager
As we mentioned in our previous statement, an inspection has taken place and although evidence of some personal communication has been found, we’ve confirmed that it wasn’t related to leaking of content updates.
However, the game manger in question felt responsible for his/her actions providing the ground for players to become suspicious and therefore has been removed from all work related to Elsword by personal consent.
All Elsword developers and managers will make sure to learn from this incident and be careful so our players won’t have even a slightest suspicion.
3. Announcement regarding developer talk-meeting
Elsword is currently looking forward to 2019 summer update.
All managers are deeply reflecting upon many criticism we received regarding lack of communication. Therefore, after the summer update has progressed for a bit, we’ll hold another talk meeting so we can hear the voice of as many players as possible.
We’ll inform you of further information once they are confirmed.
4. Future Measures
We’re aware that many players were deeply disappointed in Elsword and either deleted their long favourite characters or dismantled/broke their equipment.
No matter what the reason, we are responsible for disappointing our players through rather late and poor response and therefore will do our best to restore those lost characters/items.
[Notice Regarding Restoring Lost item/Characters]
– Eligible : 2019 6 10 7:53PM ~ 2019 6 12 3:20AM
Those who lost items through dismantle/discard/sell/feed or deleted their characters
– How to restore : Through customer support, [엘소드 고객센터 > 해킹/신고/복구 > 실수로 인한 아이템 복구] please send us an appropriate ticket.
* Above item/character restoration will be effective until 7/31
* Gears that were reset/downgraded/broke through enhancement attempt won’t be eligible for restoration.
* If you received items through dismantle, restoration is only possible if the character is in possession of those items. Those items are retrieved upon restoration.
Also, we’d like to compensate all our players who were very distressed regarding this matter over the weekend with the following rewards.
We hope that those long time you spent together with Elsword can continue.
[Elsword Apology Rewards]
– Period: 2019 6 12 3:20AM ~ 2019 6 20
– Detail:
- EXP 2x / Drop Rate x2
2) Log in 10 minutes to receive [Luriel] Sage Magic Stone x100, [Luriel] Organic Apple x200 (Per Account/Per Server)
3) Log in for 90 minutes on 6/16 to recieve [Cobo]Magic Amulet Lv.10 x1 (Per Account/Both Servers)
Thank you
I can hear the incesant yelling alredy ”when is this arriving to NA”
when is this arriving to NA
when is this arriving to NA
This on NA yet?
when is this arriving to NA
Seriously, though, a free +10 event? When is NA getting one of these? We didn’t even get anything more than a +8 on New Years.
we got a +9 once iirc
but dont quote me on that
No, we did. It was a New Year’s event like 2 or 3 years ago.
If only Endgame was here to see this shitshow
what happened to him anyway?
he left bc he realized how ugly aisha was actually
tbh idk. maybe he just got tired and left
i kinda liked him even tho he was p much here to make needless drama
Yeah, this isn’t bringing back any players that quit. They are not gonna spend money again to get their +11-+12s back. They left for a reason, because kog sucks ass.
That wont make it better
This is just pathetic, lets see how the rework for the chars gonna look like, otherwise this game is dead
don’t speed up on the updates and work well for balance ,,
if you fast things you may end up making things even worse
“Also, we would like to apologize again for sanctions against abuse that took place on 6/5, *which was only based on some player reports* and data that only spanned over short period of time.”
So all of the accusations from the past days has been proven to be 100% true. With this they actually admitted it indirectly. Like @Samii sad.. This won’t bring any players back that quit. This is just shitty damage control. May KoG just burn into nothingness… We don’t need greedy pieces of SH** that make terrible decisions for a game.
Nah, they only said evidence was found that the communication happened but there were nothing wrong with it to begin with. The communication wasn’t found to be related to any content leak.
then the leak was fake in the end? lmao
User MATO made a video in which you can find a picture of the secret meetings… While the leaks were found to be false the rest apparently is. I mean they refuse to give a proper official statement (the PR team of KoG did a very sloppy job imo) and decide to apologize for the same stuff over and over again. So I don’t know… things still seem everything but controlled. If anything, they should have taken every single accusation that floated around, trying to de-bunk them or just suck it up and accept that they f’d up. Instead they did something like this…
Stop giving out garbage can you? People will come back for a +10??? +10 aren’t shet now lol.
How is a +10 garbage though? It can benefit so many free to play players, help that is actually MUCH needed for these players since they are constantly neglected in this game.
That’s still saving around 6 bil in NA for two of them. And I’m sick of KR being the only one to get free amulets above a +9.
It says both servers. Which servers. Plz inform. Is it Na or does kr have 2 servers.
yea kr has 2 servers
Just for say:
+14 IF, only IF will come:
+12 Will be the new +11
+13 Will be the new +12
ecc
Given 1 +10 to everyone it’s like give a +9, did you get it?
Item giveaway or not you NEED to translate everything that goes on. That’s you’re job. Be quicker to translatethis next time
nice cmt
You’re a moron. Learn Korean and translate it yourself shitbag.
Funny how you think that you can DEMAND these updates. Your ass isn’t doing anything so that we can get these translations and updates right? If you want it faster, DO IT YOURSELF. If you are being an ass about it, kindly piss off, because nobody needs this sort of BS here. It’s NOT his JOB to do this. HE DOES THIS FOR FREE FOR UNGRATEFUL BASTARDS LIKE YOU and also for the grateful ones like me. IF YOU WANNA COMPLAIN GO AND DO IT SOMEWHERE ELSE. YOUR BS IS NOT WELCOMED HERE.