First. Hacking damage support service!

Were you startled because of sudden damage due to hacking~?

Elsword will help you so you are not inconvenienced by the hacking.

We will send you timed gear and items equivalent to your level and damage.

Service Start Date: October 17th 2013

Second. Monthly GM Event! 

Did you want to meet with our GMs more often~?

We GM5 are excited to come to you!

Who would appear this month using what method?!

Keep and eye on the event boards~

Service Start Date: Since September 2013

Third. Mobile Home page open

Are you eager for Elsword news~? The mobile home page that you’ve all been waiting for finally opened. ^^ Check for Elsword news in the Elsword home page anywhere, anytime~!

Service Start Date: 2013 October 10th

Fourth. Suggestion Board open

We’ll try even harder to read all your suggestions and maintain them.

Our original idea boards are revamped.

Also, implemented suggestions will be announced in a notice and a small reward gift will be given,

Service Start Date: 2013 October 10th

Fifth. 1:1 ticket reply speed increased!

1:1 Tickets received during Weekdays(Monday~Thursday) will be replied to within 24 hours.

Experience faster and more reliable responses~

Service Start Date: 2013 October 14th